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Can I
place a
special
order?
Absolutely!
How much
advance
notice
do you
need for
special
orders?
The
amount
of
advance
notice
depends
on the
size of
the
order.
Normally
for a
few
items,
these
can be
shipped
within
ten
business
days.
Why is
it
important
to use
acid
free
paper?
We
use acid
free
paper so
that
with
time it
does not
affect
your
photographs;
your
photographs
will
stay
preserved
for many
years.
It is
safe
paper to
use
specifically
with
photographs.
What if
I want
an item
in a
theme
you do
not
list?
Feel
free to
contact
us via
telephone
or email
and
request
specifically
for that
theme.
We can
try our
best to
accomplish
this. We
will
respond
to you
immediately
and let
you know
if we
can
proceed.
Do
you take
phone
orders?
No.
We are
sorry we
do not,
due to
payment
procedures.
You must
go
through PayPal
to
fulfill
your
order.
What is
your
return
policy?
At
Creations
by
Vickie
we
strive
to
provide
you with
high
quality
products.
If
you’re
not
completely
satisfied
with
your
purchase,
you can
return
it to us
under
certain
conditions.
Please
review
our
return policy.
Do
you ship
out of
the
country?
No.
We only
ship
within
the
United
States
at this
time.
Do
you
allow
orders
where
the
shipping
address
is
different
from the
billing
address?
Certainly.
You
specify
where
you
would
like the
order
shipped
within
the
United
States.
Can I
ship to
multiple
addresses?
Yes,
we can
split
your
order
and ship
it to
multiple
addresses.
In this
case,
you may
want to
contact
us
first.
An
alternative
is to
create
separate
orders
for each
shipping
address.
What
shipping
method
do you
use?
We
ship USPS
(United
States
Postal
Service).
How long
should
it take
to
receive
my
order?
Most
orders
arrive
within
2-3
business
days
from the
time the
order
goes
out.
This
may not
apply to
special
orders,
depending
on the
requirements
for the
order.
If you
are not
completely
satisfied
then
neither
are we.
We want
our
customers
to
return
to our
website.
A happy
customer
is a
returning
customer!
Thank
you!
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